White Glove Insurance, a boutique personal lines agency based in Delray Beach, Florida, has announced two significant achievements: a 100% approval rating on its Great Place to Work certification and an A+ accreditation from the Better Business Bureau. These recognitions underscore the company's focus on both employee experience and customer satisfaction, setting a high standard in the insurance industry.
The Great Place to Work certification, which is based on employee feedback, reflects the agency's positive workplace culture. With a perfect 100% approval rating, every employee endorsed the company's environment, highlighting the effectiveness of its strategies in competitive compensation, professional development, and collaboration. Ty Crockett, Founder and CEO of White Glove Insurance, emphasized the importance of this achievement, stating, "Our team is the foundation of everything we do. The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients."
In addition to the workplace recognition, White Glove Insurance received the BBB's highest accreditation, A+. This rating is awarded after a rigorous evaluation of business practices, transparency, and complaint resolution, indicating that the company meets high ethical standards. "The BBB A+ rating is not just a badge—it's a promise to our clients," Crockett said. "It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards."
White Glove Insurance, founded in December 2025, aims to redefine the personal lines insurance experience by combining Ritz-Carlton-level service with advanced technology. The agency operates with a salaried producer model to eliminate conflicts of interest, ensuring advisors focus solely on client needs. Its services are available in Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina. The company's proprietary technology and 24/7 Client Relations team support its retention strategies, which include personalized touches like handwritten notes and quarterly check-ins.
These certifications not only validate White Glove Insurance's internal culture and customer service approach but also signal to the market that the company is a reliable and ethical choice for insurance. As the agency continues to grow, these credentials may serve as a competitive advantage, attracting both top talent and discerning clients who value trust and excellence.
