WareMatch, the 3PL warehousing marketplace that helps shippers find third-party logistics providers, has entered into an exclusivity partnership with ShipPlug, a shipping intelligence company that automates FedEx and UPS refund recovery. The integration is live on warematch.com, with a dedicated landing page in development.
ShipPlug's software monitors carrier invoices in the background, flags late deliveries, and automatically files refund claims against FedEx and UPS service guarantees. There is no change to existing shipping workflows. A business connects its FedEx or UPS account number, and ShipPlug handles the rest, recovering money on shipments that arrive late. ShipPlug charges no upfront fee and takes a percentage only of the savings it recovers.
Through the exclusivity agreement, WareMatch is licensing ShipPlug's technology and making it available free of charge to its network of 3PLs and shippers. Every warehouse listed on WareMatch and every shipper using the platform can now access ShipPlug's refund automation without signing up independently. ShipPlug, which combines proprietary software with over 50 years of combined supply chain experience, has historically focused on direct-to-business relationships. This agreement gives the company its first structured entry into the 3PL market at scale.
Carrier refunds for late deliveries are a well-documented but widely missed revenue recovery opportunity. FedEx and UPS both offer service guarantees tied to delivery windows, and claims can be filed when those windows are missed. In practice, most shippers do not have the internal bandwidth to audit invoices and file claims consistently. For 3PLs, this creates a tangible differentiator when talking to prospective clients.
Ryan Kalisky, CEO and co-founder of WareMatch, said: "This partnership allows us to bring an additional layer of operational value to our users while helping ShipPlug expand deeper into the 3PL market. Many companies simply do not have the time or internal processes to consistently monitor refund claims and shipping invoice discrepancies, causing savings opportunities to go unchecked. ShipPlug's product is extremely non-invasive and user-friendly."
Nick DiNatale, CEO and co-founder of ShipPlug, added: "We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one? That's a story 3PLs can bring to every prospect conversation they have. The beauty of this integration is how passive it is for WareMatch. ShipPlug runs in the background, flagging late deliveries and automatically filing claims."
This partnership is relevant to any business that ships with FedEx or UPS and does not currently audit invoices for refund eligibility, operates as a 3PL wanting an added value proposition, or is looking for warehouse storage space with built-in cost recovery tools. WareMatch serves shippers seeking 3PL providers for fulfillment, e-commerce warehousing, and flexible warehouse capacity across the US. Learn more about WareMatch at warematch.com and ShipPlug at shipplug.com.
