Superpanel, the intake infrastructure company for high-volume legal operations, has launched Voco, a native voice execution layer designed to capture revenue lost during plaintiff firm intake. The announcement, made on March 5, 2026, highlights a critical gap in the legal industry: ineffective intake processes that result in millions of dollars in missed cases annually.
According to Superpanel, Voco directly addresses the largest hidden loss center in plaintiff law firms. The platform has already processed nearly 250,000 cases and facilitated the signing of more than 15,000 cases over the past year. Notably, while callers are always given the option to speak with a staff member, fewer than 4 percent choose to do so, indicating that the automated voice system effectively handles the vast majority of interactions.
Superpanel's existing infrastructure manages intake end to end—from first contact through case qualification and handoff—with human oversight for complex decisions. The new voice layer, Voco, extends this capability by offering a seamless voice interface that can handle complex legal intake conversations. This is particularly important for high-volume practices such as lemon law, personal injury, employment law, and mass tort, where consistent and efficient intake can significantly impact profitability.
Founded in 2024, Superpanel has demonstrated impressive results: organizations using the platform have handled up to five times more inbound inquiries per intake staff member and seen conversion rates increase by up to 300 percent within six months of full deployment, all without adding headcount. The platform has also collected, verified, and organized over 60,000 supporting documents.
By owning intake execution end to end, Superpanel helps firms avoid missed opportunities and intake inconsistency that can cost high-volume practices millions of dollars in lost cases each year. More information about Superpanel and Voco can be found at www.superpanel.io.
The launch of Voco represents a strategic move to automate a traditionally labor-intensive process, enabling plaintiff law firms to scale their intake operations without proportional increases in staff. With the legal industry increasingly adopting technology to improve efficiency, Superpanel's voice layer could set a new standard for intake management in regulated environments.
