From Solo Founder to 90 Staff: Inside Sydney's Growing NDIS Supported Independent Living Provider

Ability to Achieve, founded in 2018 by Deb Merhi, has grown to over 90 staff delivering person-centred NDIS Supported Independent Living services in Sydney, emphasizing quality care and participant independence.

SA Metrowire Staff
Business
From Solo Founder to 90 Staff: Inside Sydney's Growing NDIS Supported Independent Living Provider

What began as a single founder's vision in 2018 has grown into one of Sydney's most recognised names in disability support. Ability to Achieve Pty Limited, a registered NDIS provider based in Sydney, has built a reputation for delivering high-quality, person-centred Supported Independent Living services to participants across the city. With a team now exceeding 90 staff members, the organisation stands as a testament to what happens when genuine care meets determined leadership.

Deb Merhi founded Ability to Achieve after observing firsthand the gaps in the disability support sector. Recognising that many NDIS participants were not receiving support reflecting their individual needs, she set out in 2018 to create a better way. Establishing a registered NDIS provider from the ground up involved rigorous regulatory requirements, but Deb approached every challenge with the philosophy: put the participant first. This principle guided every decision from hiring to service design.

The organisation's growth has been deliberate. Scaling too quickly risks compromising care quality, so Ability to Achieve grew its team carefully, recruiting support workers, coordinators, and allied health professionals who shared the commitment to participant dignity and empowerment. Today, with over 90 staff, the organisation delivers personalised services as attentive as when Deb worked directly with first clients.

At the heart of its offerings is the NDIS Supported Independent Living program. SIL NDIS funding helps participants requiring daily task assistance live as independently as possible. Ability to Achieve's approach is not one-size-fits-all; every participant is treated as an individual with unique goals. The organisation collaborates with participants, families, and support coordinators to develop living arrangements and support plans that reflect each person's aspirations. This collaborative approach has made it a trusted name in disability support Sydney.

Support coordinators increasingly rely on Ability to Achieve for its transparency, responsiveness, and consistent quality. The sil ndis services cover personal care, meal preparation, household tasks, medication management, and community access, focusing on building skills and confidence. The goal is greater independence, not permanent reliance. SIL accommodation is designed to feel like home, with thoughtful matching of housemates.

For Deb, growth from start-up to over 90 staff has always been about impact. Every additional staff member means more participants reached and more families supported. The registered NDIS provider status reflects commitment to high standards, including compliance with NDIS Practice Standards and regular audits. Choosing a registered provider offers assurance of quality and accountability.

The ndis supported independent living model delivered by Ability to Achieve is a genuine partnership. The organisation's long-term thinking, investment in staff development, and commitment to continuous improvement reflect sustainable, high-quality disability support. Deb's founding story resonates, but what sets the organisation apart is the consistency of its values, even as complexity increased.

Across Sydney, demand for quality providers in ndis supported independent living continues to grow. Ability to Achieve is well placed to meet this demand by maintaining standards and values from the outset. For participants exploring options, families seeking quality support, and coordinators looking for trusted providers, Ability to Achieve represents the kind of organisation the sector needs—built on lived experience, genuine compassion, and professional rigour.

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