A new report published by Netcore shows that ecommerce brands that focused on execution tended to pull ahead of those that simply spent more on incorporating AI tools without determining how exactly those tools would deliver results. In this case, strategic execution trumped blind integration. All in all, the report shows that agentic AI will separate those that lead from those that lag behind.
Digital teams, growth leaders and ecommerce brand teams can use this report to learn what mistakes were made as retailers attempted to jump on the AI bandwagon and how the successful ones learned from those mistakes. It is highly likely that giant brands like Amazon.com Inc. (NASDAQ: AMZN) are way ahead of the curve in leveraging agentic AI, but the report offers actionable insights for brands of all sizes.
The findings underscore that simply deploying AI tools is not enough; companies must integrate them strategically to achieve measurable outcomes. As ecommerce becomes increasingly competitive, the ability to harness AI for personalization, customer service, and operational efficiency will define market leaders. The report serves as a crucial resource for brands aiming to avoid common pitfalls and capitalize on AI's transformative potential.
